Some brands that first soared on Instagram are now facing a curious situation. Fast forward five years or so, and Millennials dominate their customer base. Then when these brands extended their reach to TikTok, they attracted a notably younger, Gen Z crowd.

Their challenge – How to cater to two distinct demographics while maintaining brand cohesion?

A great brand story is more than just the tale of a founder, or why the products are so exceptional. It encapsulates what your brand stands for and how it aims to transform the world of its customers, and so much more.

The catch is, a brand story is one of the simplest things to our in place early on in your brand’s journey. But brands without a well-defined story tend to focus their social content heavily on their products, because there's no framework in place to help their team create content about anything else. And here’s the thing – this means they’re missing out on the leveraging their most powerful asset when it comes to truly building an engaged and loyal customer base of raving evangelists.

Diversify your approach to beauty content strategy beyond entertainment, inspiration, education, and promotion for success in the competitive 2023 marketplace.

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In the fast-moving world of beauty, staying in step, or even ahead of the market, is key to truly thriving. As strategic consultants, we often identify classic signs that signal a beauty brand may need a little fine tuning to the brand's positioning, messaging, or visual identity—while maintaining what the founder and customers know and love about the brand.

Whilst there’s no magic bullet to charting your brand’s course to icon status, there are a few fundamentals that some beauty brands just getting started tend to overlook. But scaling beauty brands can master the art of brand building with a few foundational strategies. Here are some thought starters to help put the foundations in place;

The rise of video marketing has led to an ever-growing demand for video content, with Tiktok, Instagram Reels and YouTube now becoming the go-to channels for engaging with beauty and fashion brands. As a result, brands are now caught in a never-ending cycle of content creation to keep up with this increasing demand. More time, budget, and resources are being allocated to create standout video content, making a well-defined strategy crucial to avoid potential brand dilution overtime.

Imitation might be a form of flattery, but when it comes to copycats ripping off product ideas, visual identity, packaging, and brand campaign shoots, flattery takes a backseat. So, how are brands fighting back in 2023?

1. Strengthen B2C & B2B Community Bonds

The most successful brands focus not just on building strong B2C customer relationships but on building strong relationships with their entire ecosystem of stakeholders to solidify their market position. By nurturing a rich network of relationships, brands accumulate trust indicators over time that encourage well-informed customers to choose them over copycat competitors.

Sephora is the ultimate destination for beauty brands looking to reach the next level and attract new customers. To help make that dream a reality, this article will explore essential considerations such as understanding market trends and consumer demand, fostering an irresistible brand image, and developing a strong network in the beauty industry that can help you get closer to this goal.

PREPARATION IS KEY ...

Brands that craft content around authentic stories that showcase their unique brand values, missions, and Founder journey have the upper hand when it comes to cutting through and connecting with customers on a deeper level.

Here we discuss what we can learn from 3 disruptor brands who are making a name for themselves when it comes to stories that connect with and build community. These brands have successfully defined and amplified the soul of their brand, have an authentic story, and create unique brand-aligned social content that doesn't look and sound like everyone else.